月曜から夜ふかし|タクシー運転手の逆クレーム「道案内は口頭で言って欲しい!動作と言葉を合わせて!」

※月曜から夜ふかし 11月18日放送分より

この番組は世間で話題となっている、
様々な件に対して、
ちょっとだけ首を突っ込んだり、
突っ込まなかったりする番組である。

お店の人がお客さんに
逆にクレームしたいことがいろいろある件

「お客様は神様です」精神で、
決してお客様に、
クレームを言わない日本のサービス業。

しかし番組では、
様々なお店の人に、
逆クレームをそっと聞いてみた。

お店の人から、
客への逆クレームを調査を実施。

前回は「お寿司屋さんからの逆クレーム」の記事に掲載。

タクシー運転手からの逆クレーム

続いて、
タクシー運転手の逆クレーム。

お客が道案内をする時に、
「右」と口で言っているのに、
「左」を指さしているなど、
口で言っている事と、
やっている事が逆の人がいるという。

指図されても
運転手は振り返る事が出来ないので、
それならば、
全て口頭で言ってもらえた方が助かるという。

タクシー運転手からのお願いは、
左右は口で言うか、
動作と言葉を合わせて欲しい」である。

続きは「バーのマスターの逆クレーム」の記事に掲載。

レビュー

こちらもあるあるネタですね。

口で説明し、
タクシーの運転手さんからは、
見えないにも関わらず、
思わず手を使って案内してしまいます。

やはり一番は、
口で案内する事なのかもしれません。

もっと言えば、
口でも手でも案内せずに、
目的地だけを告げ、
あとはタクシー運転手さんに任せてしまう事が、
一番タクシー運転手さんとしては、
やりやすいのかもしれません。

もっとも客側として、
意図せずとしても、
遠回りされてしまうリスクがあるので、
案内したい心理にはかられてしまうかもしれませんが。

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